At Fieldstone Pet Co., we aim to make shipping simple and transparent.
All orders are processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that we do not operate or process orders on weekends or public holidays.
We currently offer Free Shipping and Express Shipping on all orders.
Free Shipping
Estimated delivery time: 13–15 business days after dispatch.
Express Shipping
Estimated delivery time: 7–12 business days after dispatch.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, or customs processing.
Once your order has been shipped, you will receive a tracking number that allows you to follow your package during transit.
Please ensure that your shipping address is entered correctly at checkout. Fieldstone Pet Co. cannot be responsible for orders shipped to incorrectly provided addresses.
If you notice an error, please contact us as soon as possible.
Business days do not include weekends or holidays.
Shipping times begin once your order has been shipped, not when it is placed.
If you experience any issues with your delivery, our support team is here to help.
For any shipping-related questions, feel free to contact us at any time at fieldstonepet.co@gmail.com.