At Fieldstone Pet Co., we aim to provide products that meet the everyday needs of pets and their owners. For this reason, all purchases are considered final sale, and we do not accept returns or exchanges.
We encourage customers to review product details carefully before placing an order.
If your item arrives damaged or defective, please contact us within 48 hours of delivery.
Include your order number and clear photos of the item so we can review the issue.
If approved, we will offer a replacement or refund.
If your order is lost in transit, please contact us so we can investigate the issue with the carrier.
If the package is confirmed as lost, we will offer a replacement or full refund.
If you have any questions or need assistance, feel free to reach out to us at:
fieldstonepet.co@gmail.com
We’re always happy to help.